Terms of service

Terms of Service

Last updated: 8 March 2026

By accessing this website or placing an order, you agree to these Terms of Service. If you do not agree, please do not use this website.

1. Who we are

The seller on this website is Alexandru Chiritoiu, Independent Herbalife Member (Member ID: 07Y1034725), based in the United Kingdom. "Herba Help Fit" is the name of this website only.

Email: info@herbahelpfit.com
Phone: +44 7554 446640
Address: 5 Edge Street, Burslem, Stoke-on-Trent ST6 4HJ, United Kingdom

2. About this website

This website offers Herbalife products and related accessories for customers in the United Kingdom. Product availability, pricing, and website content may be updated from time to time.

3. Independent seller status

Alexandru Chiritoiu is an Independent Herbalife Member authorized to sell original Herbalife products. This website is not the official Herbalife corporate website and does not claim to be a government body or public authority.

4. Product information

We aim to ensure that product descriptions, images, and prices are accurate. However, packaging, appearance, and product details may change from time to time. Images are for illustration only where appropriate.

Information on this website is provided for general product information and customer support purposes only. It is not medical advice and should not be used as a substitute for advice from a doctor or other qualified healthcare professional.

5. Orders

When you place an order, you are making an offer to buy products from us. Orders are subject to acceptance and availability.

We may refuse or cancel an order where necessary, including in cases of stock unavailability, pricing or listing errors, suspected fraud or misuse, delivery restrictions, or incomplete or inaccurate customer information. If we cancel an order after payment has been taken, we will refund the amount paid.

6. Prices and payment

All prices displayed on this website are shown in GBP (£). Shipping charges, where applicable, are shown at checkout before you complete your purchase. Payment must be received before goods are dispatched.

7. Delivery

Information about delivery times, shipping areas, and shipping charges is set out in our Shipping Policy. Delivery times are estimates and are not guaranteed.

8. Returns and refunds

The returns, cancellation, and refund process is described in our Return and Refund Policy. Nothing in these Terms affects your statutory consumer rights.

9. Acceptable use

You agree not to misuse this website, interfere with its operation, attempt unauthorised access, upload malicious code, or use the website for unlawful purposes.

10. Intellectual property

All website content, including text, graphics, logos, layout, and original content created by us, is owned by or licensed to the website operator unless otherwise stated. You may not reproduce, distribute, or exploit content from this website without permission.

11. Third-party links

This website may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of third-party websites.

12. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect or consequential loss arising from your use of the website or purchase of products from us.

Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for fraud, death or personal injury caused by negligence, or your statutory rights as a consumer.

13. Privacy

Your use of this website is also subject to our Privacy Policy.

14. Changes to these Terms

We may update these Terms from time to time by posting the revised version on this page. The updated Terms will apply from the date shown at the top of the page.

15. Governing law

These Terms are governed by the laws of England and Wales. Any dispute relating to these Terms or your use of this website will be subject to the jurisdiction of the courts of England and Wales, unless mandatory consumer law provides otherwise.