Shipping Policy

Last updated: 8 March 2026

The seller on this website is Alexandru Chiritoiu, Independent Herbalife Member (Member ID: 07Y1034725). "Herba Help Fit" is the name of this website only.

We aim to dispatch orders quickly and provide clear delivery information before you buy.

Delivery area

We currently deliver within the United Kingdom, including England, Scotland, Wales, and Northern Ireland.

Delivery charges

Standard UK Delivery is £5.99. We offer FREE delivery on all orders over £75.00. The estimated delivery time is 3 to 5 working days.

Processing time

Orders are usually processed within 1 business day. Orders placed on weekends or public holidays are processed on the next business day.

Dispatch and delivery times

Orders are normally dispatched within 1 business day after payment is confirmed.

Estimated delivery time is 2 to 3 working days after dispatch for most UK orders.

Delivery times may vary

Delivery times are estimates and may vary during busy periods, public holidays, severe weather, courier delays, or circumstances outside our control.

Order confirmation and tracking

After placing your order, you will receive an order confirmation by email. If tracking is available for your shipment, tracking details will be sent once your order has been dispatched.

Address accuracy

Please make sure your delivery address is complete and correct before placing your order. We are not responsible for delays or non-delivery caused by incorrect or incomplete address details provided at checkout.

Failed delivery or returned parcels

If an order is returned to us because delivery could not be completed, we will contact you to arrange re-delivery or refund, where applicable. Additional delivery charges may apply for re-dispatch unless the failed delivery was caused by our error.

Damaged parcels

If your parcel arrives visibly damaged, please contact us as soon as possible and include your order number and clear photos of the parcel and contents.

Contact

Email: info@herbahelpfit.com
Phone: +44 7554 446640
Address: Alexandru Chiritoiu, 5 Edge Street, Burslem, Stoke-on-Trent ST6 4HJ, United Kingdom