Frequently Asked Questions
Clear answers about ordering, delivery, returns, and customer support.
This page is designed to provide clear business information, realistic expectations, and transparent customer support before and after purchase.
Who operates Herba Help Fit?
Herba Help Fit is operated by Alexandru Chiritoiu, an Independent Herbalife Member in the United Kingdom, authorized to sell original Herbalife products.
How can I contact customer support?
You can contact us at info@herbahelpfit.com or call +44 7554 446640.
Where are you based?
Our contact address is 5 Edge Street, Burslem, Stoke-on-Trent ST6 4HJ, United Kingdom.
Where do you deliver?
We currently deliver within the United Kingdom.
How much is delivery?
Standard UK delivery is free on orders over £75.00. For orders below that amount, shipping charges are shown at checkout.
How long does delivery take?
Orders are usually processed within 1 business day and most UK deliveries arrive within 2 to 3 working days after dispatch.
Can I return an item?
Yes. Eligible online orders may be returned in line with our Refund Policy. Please contact us first before sending any item back.
What items are usually non-returnable?
Opened consumable products, opened personal care items, personalised items, perishable goods, and gift cards are usually non-returnable unless faulty or not as described.
Do you provide medical advice?
No. We provide product information and general customer support only. Information on this website is not medical advice.
Is this the official Herbalife website?
No. This is the personal website of Alexandru Chiritoiu, an Independent Herbalife Member. To access the official Herbalife website, please visit www.herbalife.com.
Important Information
We aim to provide clear and transparent customer information at all times.
- We provide product and ordering information only.
- We do not provide medical, dietary, or treatment advice.
- Delivery times are estimates and may vary.
- Returns are subject to our Refund Policy and applicable consumer rights.