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The Herba Help Fit guarantee
Herba Help Fit is operated by Alexandru Chiritoiu trading as Herba Help Fit, an Independent Herbalife Member. This page explains what customers can expect when buying through this website: original Herbalife products, clear UK delivery terms, secure checkout and direct order support.
Original Herbalife products
Products sold through this website are original Herbalife products supplied for UK customers. Product packaging, labels and usage directions are the definitive source for ingredients, allergens and preparation information.
30-day satisfaction guarantee
Herbalife products are covered by the Herbalife 30-day customer satisfaction guarantee, subject to the published exclusions. If you are not satisfied, contact us and we will explain the next steps for return support.
Clear UK delivery
We deliver to United Kingdom addresses only. Standard UK delivery is GBP 5.99 and orders of GBP 75.00 or more qualify for free UK delivery. Orders are usually delivered within 2-3 working days after dispatch.
Direct support
You can contact Herba Help Fit by email or WhatsApp before or after ordering. We can help with product and order questions, delivery, returns and refunds.
How to use the guarantee
- Contact info@herbahelpfit.com or message +44 7554 446640 on WhatsApp with your order number and a short explanation.
- Keep the product packaging, original labels and proof of purchase. You may be asked to return the unused portion, original labels or empty containers.
- For unwanted items or satisfaction-guarantee returns, return postage is normally your responsibility. If an item is damaged, faulty, incorrect or not as described, we review it under your consumer rights.
- Approved refunds are made to the original payment method unless we agree otherwise.
For the full terms, read our Delivery & Returns, Returns & Refunds Policy and Terms & Conditions.
Important product advice
We can provide product and order support, but we do not provide medical advice, diagnosis, treatment or personalised weight-loss advice. Food supplements are not a substitute for a varied, balanced diet and a healthy lifestyle. Always read the product label and follow the usage directions before use.